State Farm® Insurance Agent Michelle Twitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmela Martys
December 9, 2025
"Always so helpful and responsive ❤️❤️ thank you, Melanie for Your prompt response and service"
"Thank you, Carmela! I'm happy to hear that Melanie provided you with helpful and responsive service. Your satisfaction is important to us. If you need anything else, feel free to reach out!"
Laurie Aubuchon
December 9, 2025
"Matt is very personable and responded quickly to my questions and follow up was great as well. Melanie was great in helping with new vehicle and checking into best pricing- very personable"
"Thank you for the wonderful review, Laurie! Matt is a fantastic asset to our team, and we’re happy to hear he was able to help you with your insurance needs."
N Smith
December 8, 2025
"Worked with Steve to draft a new insurance policy. I am very pleased to have a significantly lower rate with an apples to apple comparison with my current insurer GEICO. Not only did I receive a better monthly: 6 month rate it’s even better because of an added benefit of renters insurance. WOW! I found Steve to be knowledgeable, Personable, and efficient. I would tell anyone give State Farm a call and see if they can give you a better deal on insurance Looking forward to working with Michelle Twitchell’s agency"
Anita Tockey
December 4, 2025
"Great service, great price. Highly recommend"
"Thank you, Anita! I'm happy you found our service and pricing to your satisfaction. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Saban Cavkusic
December 4, 2025
"Great experience everything worked well from first call very helpful and very knowledgeable. Would highly recommend this business"
"Thank you, Saban! I'm happy to hear you had a great experience with us. Your recommendation means a lot, and I'm glad our team could assist you effectively. If you need anything else, feel free to reach out!"
Matthias Anisiobi
December 3, 2025
"I had a great experience discussing my homeowner's insurance with Kat at Mitchell Twichell-State Farm Insurance Agency. She explained everything to the last detail. Thanks Kat!"
Calvester Torrence
November 26, 2025
"Michelle does a great job the whole team knows how to give top tier customer service!!! Trustworthy and Honest always."
"Thank you so much !! They are a great team and always here to help !!"
Paula tester
November 25, 2025
"I recently inquired about reducing costs for the products I purchased through State Farm hoping to find the most affordable option for my family. Cesar in Michelle's office was extremely helpful, patient, kind, professional and persistent (as I have a busy work day, he had to play phone tag with me a few times). I was very happy with the results of his efforts which have ensured I can insure my family property affordably."
"Thank you for your review, Paula! I'm glad to hear that Cesar was able to assist you effectively and help find a cost-effective solution for your family's insurance needs. It's wonderful to know that his dedication made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
Claude Erlewein
November 25, 2025
"Had a great experience with Steve, he was able to save me $1000 per year between my homeowners and auto insurance. Was a nice and easy process. Highly recommended!!"
"Claude, thank you for sharing your experience! I'm happy to hear that Steve was able to assist you in saving on your insurance. It's wonderful to know the process was smooth for you. If you need anything else, just let us know!"
Maria Batka
November 24, 2025
"Colin is a pleasure to speak with...very friendly and helpful... Everyone I've dealt with at michelle twitches office was always very helpful and friendly.... Colin was very, very helpful...excellent mannerism and personality....very good at what hes doing...hope i can always speak with him!!"
"Thank you, Maria, for sharing your experience! I'm glad to hear that Colin and the rest of our team have been friendly and helpful. We truly appreciate your kind words and are here to assist you with any future needs. Feel free to reach out anytime!"
Magdalena Szlapczynski
November 18, 2025
"Thank you for a very helpful service from Cesar Cesas. Very professional and patient. Highly recommended!"
"Thank you, Magdalena, for your wonderful feedback! I'm glad Cesar provided you with professional and patient service. We appreciate your recommendation and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Michelle A
November 13, 2025
"I had a great agent he explained and went over my policy with me in detail. He was very courteous and patient with me."
"Michelle, thank you for your wonderful feedback! I'm happy to hear that our agent provided detailed explanations and demonstrated patience and courtesy. We’re always here to help with any questions or future needs!"
Talia Oberling
November 13, 2025
"Steve was incredible! He was very kind, extremely informative, flexible with scheduling calls, and very efficient! We just switched from Geico to State Farm and now have policies for our auto, home and we added a life policy. Steve answered every question and was very patient with me. He was so kind and knowledgable- and I enjoyed our conversations and even learned a lot! We feel like we hit the lottery finding Steve and State Farm (and your agency!) are so lucky to have him! THANKS FOR EVERYTHING, STEVE!!!!"
Rita Jeffery
November 6, 2025
"I had a very excellent sales Very person James .V step-by-step, he walked me through the beacon to set up in my auto . He answered all my questions about homeowner insurance he was very professional I could not ask for a better person to help me, James V I would recommend him to one thank you, James"
"Thank you, Rita, for your wonderful feedback! I'm delighted to know that Blair provided you with excellent service and that you're very satisfied with your insurance policy."
Jacob Hove
November 6, 2025
"Blair was very knowledgeable about what would be best for me situation and had a lot of knowledge about the field. He also helped give pointers on what to avoid for future cars! Couldn’t recommend him more!"
Lizeth Ortiz
November 6, 2025
"My experience was very client-centered, with my best interests clearly in mind. I was able to lower my rates, add benefits, and never felt rushed throughout the process. I highly recommend Steve — he was approachable, responsive, and easy to reach by both text and phone. I never felt pressured to make a purchase, and even after getting my insurance, I continue to receive excellent support. It’s reassuring to know I have someone I can reach out to whenever I have questions. I definitely recommend Steve with State Farm Insurance!"
Alfredo Navarro
November 5, 2025
"César me dio un trato amable me informó claramente los conceptos de mi póliza y me dio sugerencias para mejorar mi cobertura sin afectar mi presupuesto."
Jennifer keller
November 5, 2025
"Love working with this team always super helpful and care about their clients!!And jackie was super helpful and prompt when I needed help"
"Thank you, Jennifer, for choosing us. We're delighted we could assist with your insurance needs!"
A D
November 3, 2025
"Cesar answered all of my questions and concerns very nicely. Wound definitely recommend this agency to anyone."
"Thank you, A D! I'm happy to hear that Cesar was able to address all your questions and concerns so well. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Phyllis Campagna
November 3, 2025
"The agent I worked with, Kat, was efficient, knowledgeable, friendly, and interested in me as a person. Thank you for your helpfulness!"
"Thank you, Phyllis! I'm so happy to hear that Kat provided you with such efficient and friendly service. Our team is dedicated to making sure you feel valued and well-informed. If there's anything else we can assist you with, just let us know. Thanks for choosing us!"
Rosemarie Guerrero
November 2, 2025
"It was very easy to speak with Cesar and all the employees from this frim"
"Thank you, Rosemarie! I'm happy to hear that Cesar and the team made your experience smooth and easy. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Jason Baines
November 1, 2025
"My insurance agent was Steve R, he contacted me shortly after I filled out an online quote. He made sure he found me the best car insurance policy available. I was really happy that he allowed me to think about the quote for a few days, and wasn't overly aggressive with making a sale. Lastly, I appreciate that he answers the phone!! Being available means a lot, Thanks Steve! and thanks State Farm, I'm happy to be a part of the family. JB"
"Thank you for your review, Jason! I'm glad to hear that Steve provided you with such attentive service and helped you find the right car insurance policy. It's great to know that his approach made you feel comfortable and valued. We appreciate having you as part of our State Farm family. Let us know if there's anything else we can do for you!"
Francesca Adams
October 28, 2025
"Everyone is extremely helpful & knowledgeable. It's a pleasure doing business."
"Thank you, Francesca! I'm happy to hear that you find our team helpful and knowledgeable. It's a pleasure to have you as a valued customer. If you ever need anything, feel free to reach out!"
Cathy Marcus
October 28, 2025
"Michelle Twitchell has been my agent and my families for many years. Her staff is always a pleasure to deal with. Always kind and caring about my needs"
"Cathy, thank you for your wonderful feedback! I'm so happy to hear that you and your family have had such positive experiences with our team. We truly value your trust and are committed to providing kind and caring service. If you ever need anything, feel free to reach out!"
Dave Scott
October 28, 2025
"Very pleasant"
"Thank you for letting us help with your insurance ! "