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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Afroze Rahman

Afroze Rahman

October 21, 2025

5  out of  5
rating by Afroze Rahman
"Great service I got from Kat , it was easy to work with her and I am happy for the quote I received."
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Balakrishna T

October 18, 2025

5  out of  5
rating by Balakrishna T
"It was a great pleasure and experience talking to Karry Tadros. He helped me switch from Progressive to State Farm, offered the best advice and answered all my questions patiently and lowered my rates getting me extra coverage as well. Helped me with cancelling the current plan with progressive. He has immense knowledge, detail oriented and patience to deal with customers. Never has such a nice experience with a sales man in the past. I would recommend reaching out to Karry for auto insurance."
We responded:
"Thank you, Balakrishna, for sharing your experience! I'm delighted to hear that Karry provided such excellent service and made your transition to State Farm smooth and beneficial. It's wonderful to know he was able to assist with your needs and offer valuable advice. If you have any more questions or need further assistance, feel free to reach out anytime!"
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William Schumacher

October 18, 2025

5  out of  5
rating by William Schumacher
"Working with Steve was simplicity itself; he made the entire process brief and effortless - I cannot recommend Steve and Michelle’s office more highly!"
We responded:
"Thank you for your review, William! I'm happy to hear that Steve made the process so smooth and easy for you. Our office is committed to providing seamless experiences for our customers. If you need anything else, feel free to reach out!"
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Oscar Gomez

October 17, 2025

5  out of  5
rating by Oscar Gomez
"I reached out to Michell Twitchell to set up my car insurance and she was great. Not only got me a good price for my car’s insurance but she also got me a good deal on my home insurance. So glad I found her and I highly recommend her and her staff"
We responded:
"Oscar, thank you for your wonderful feedback! I'm happy to hear that Michelle was able to assist you with both your car and home insurance needs. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Christine Lomnicky

October 17, 2025

5  out of  5
rating by Christine Lomnicky
"Karry took care of me over the phone to switch my policies after my divorce. Everything was seamless."
We responded:
"Christine, thank you for sharing your experience! I'm happy to hear that Karry was able to assist you smoothly with your policy changes. If you have any more questions or need further assistance, feel free to reach out!"
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Michael Thorson

October 17, 2025

5  out of  5
rating by Michael Thorson
"Best insurance company I've ever had in all my year's of driving experience. My advice choose this company"
We responded:
"Thank you, Michael! I'm happy to know that you've had such a positive experience with our office. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
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Lori Buss

October 16, 2025

5  out of  5
rating by Lori Buss
"I worked with Steve Roldan. It was truly refreshing to engage with someone who felt more like a person than a robotic agent. He gave me expert guidance and was able to find me a solution that fit my budget perfectly."
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Lorenzo

October 16, 2025

5  out of  5
rating by Lorenzo
"Blair was very informative about all my options and also took time to breakdown my policy in a way that I can understand what I’m getting. Not only that but he helped me save a great deal of money. Queue the jingle!!"
We responded:
"Thank you for your review, Lorenzo! I'm happy to hear that Blair provided you with clear information and helped you understand your policy. It's great to know he also assisted in saving you money. We appreciate your feedback and are here if you need anything else!"
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Lynn Mandarino

October 15, 2025

5  out of  5
rating by Lynn Mandarino
"I had a great experience with Cesar, he was very patient and professional going over my policy and answered questions I had. Thank you"
We responded:
"Thank you for the five-stars, Lynn! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Dean Harper

October 15, 2025

5  out of  5
rating by Dean Harper
"I’ve been shopping for lower prices for my vehicles, Steve did great for me and lowered my premiums a lot, I’m very happy with my experience."
We responded:
"Thank you, Dean! I'm delighted to hear that Steve was able to help you find lower premiums for your vehicles. Your satisfaction is important to us, and we're glad you had a positive experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Maris Pope

October 14, 2025

5  out of  5
rating by Maris Pope
"I’m brand new to State Farm and Blair was extremely helpful in getting me set up. He made it very easy and it didn’t take long at all. He left me with a very positive feeling about becoming a State Farn customer."
We responded:
"Maris, thank you for sharing your experience! I'm glad Blair could assist you in getting set up smoothly and efficiently. It's wonderful to know you feel positive about joining State Farm. If you have any questions or need further assistance, our office is here to help. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Fred Atwood

October 14, 2025

5  out of  5
rating by Fred Atwood
"Fast, friendly, with excellent pricing is what you get here. Highly recommend them!"
We responded:
"Fred, thank you for your wonderful review! We're happy you found our service fast, friendly, and well-priced. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"
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Connie N

October 14, 2025

5  out of  5
rating by Connie N
"Nice people. I am happy with the service."
We responded:
"Thank you, Connie! I'm glad to know you're satisfied with our service and found our team to be nice. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Carrie Skala

October 13, 2025

5  out of  5
rating by Carrie Skala
"Steve was so helpful and informative. This is the first time that I ever needed any kind of homeowners insurance and Steve was patient and explained everything to me. Thank you!!!"
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David Allen

October 10, 2025

5  out of  5
rating by David Allen
"Blair was great to work with. He saved me a good deal of $$$ on my auto and homeowners. Dave"
We responded:
"Thank you, David! I'm happy to hear that Blair was able to assist you and help you save on your auto and homeowners insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Julissa Soto

October 10, 2025

5  out of  5
rating by Julissa Soto
"Daniel was such a big help!! Made my experience stress-free and provided great guidance and advice as to what will be best for me. Definitely will continue my service with him and recommend to others! Thank you so much 😊"
We responded:
"Thank you, Julissa! I'm so happy to hear that Daniel was able to make your experience stress-free and provide valuable guidance. We truly appreciate your recommendation and look forward to continuing to serve you. If you ever need anything else, feel free to reach out!"
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Jerry Shorter

October 9, 2025

5  out of  5
rating by Jerry Shorter
"I love doing great service with Michelle Twitchell it’s all ways a pleasure.Nice staff all ways willing to help us it’s great service great personality all ways get the job done ."
We responded:
"Thank you, Jerry! I'm happy to know that you enjoy working with Michelle Twitchell's agency and our team. We’re committed to providing excellent service and are always here to help. Let us know if there's anything else you need!"
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Nader Magdy

October 9, 2025

5  out of  5
rating by Nader Magdy
"Thank you for karry"
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Joni Vestal

October 8, 2025

5  out of  5
rating by Joni Vestal
"Good service was easy and efficient"
We responded:
"Thank you, Joni! I'm happy to hear that you found our service easy and efficient. We strive to provide the best experience possible. Let us know if there's anything else we can assist you with!"
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Thelma Ochoa

October 8, 2025

5  out of  5
rating by Thelma Ochoa
"The agent is very pleasant and helpful, his name is Caesar."
We responded:
"Thelma, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Rosemarie Guerrero

Rosemarie Guerrero

October 8, 2025

5  out of  5
rating by Rosemarie Guerrero
"It was very easy to speak with Cesar and all the employees from this frim"
We responded:
"Thank you, Rosemarie! I'm happy to hear that Cesar and the team made your experience smooth and easy. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Carcreditoasisinc dealership

October 7, 2025

5  out of  5
rating by Carcreditoasisinc dealership
"Wonderful person, i had a very very nice conversation and i had the best quote two months ago and earlier i reach back to finish the deal,thank you"
Profile photo of Mohammed Hamdan

Mohammed Hamdan

October 7, 2025

5  out of  5
rating by Mohammed Hamdan
"The best agent I ever deal with,graet customer care,thank you so much"
We responded:
"Thank you, Mohammed! I'm happy to know that you had a positive experience with our office. Your kind words about our customer care mean a lot to us. Let us know if there's anything else we can assist you with!"
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swiftsolutions products

October 7, 2025

5  out of  5
rating by swiftsolutions products
"Very professional person,I got the best rate ever,thanks a lot"
We responded:
"Thank you, swiftsolutions products! I'm happy to know you received a great rate and found our service professional. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of BIG BOYS AUTO CARE

BIG BOYS AUTO CARE

October 6, 2025

5  out of  5
rating by BIG BOYS AUTO CARE
"For whole life I never had any insurance agent like you; you are the right person in the right position, you are very knowledgeable and very helpful; you are the best, the price is lower than Allstate and the coverage is also way better than any other company. Thank you."
We responded:
"Thank you, BIG BOYS AUTO CARE! I'm happy to know that you find our service knowledgeable and helpful. It's great to hear that our coverage and pricing meet your needs. If there's anything else we can assist you with, feel free to reach out anytime!"