State Farm® Insurance Agent Michelle Twitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Howard Sirota
August 14, 2026
5
out of
5
rating by Howard Sirota
"I thought Kat Kavorik did an awesome job in explaining the different components of Auto Insurance. Not only did I get as good as, if not better, a policy as I had with AO, I’m paying significantly less for the policy for my family of 4. Thank you for all the help, Kat!!"
We responded:
"Howard, thank you for taking the time to leave us a review! I'm glad to hear that Kat was able to help you find a great auto insurance policy while saving you money. We appreciate your feedback and are here if you need anything else!"
Anthony Garcia
August 13, 2026
5
out of
5
rating by Anthony Garcia
"He logrado mis expectativas y me siento genial gracias al amigo cesar de state por du gran atención y amabilidad"
Greg Russo
August 11, 2026
5
out of
5
rating by Greg Russo
"Michelle, Angie, Maria, & the rest of the team are always incredibly helpful and responsive. No matter when I have a question or need assistance, someone is always available to help and provide great service. They communicate clearly, make everything easy, and genuinely care about taking care of their customers. I really appreciate the consistent level of service I’ve received and would highly recommend Michelle and her entire State Farm team."
Jaime Vega
August 11, 2026
5
out of
5
rating by Jaime Vega
"Vry great experience i had wit rep I talked 2.
If any more issues id rather deal wit him again. vry informative"
Toñito
August 10, 2026
5
out of
5
rating by Toñito
"Sherrill helped me immensely, these are reliable people you can trust. Fully covered, Roth started highly recommend"
We responded:
"Toñito, thank you for taking the time to leave us a review! I'm happy to hear that Sherrill was able to assist you so well. We appreciate your recommendation and are glad to have you covered. Feel free to reach out if you need anything else!"
Pat Schwerdt
August 7, 2026
5
out of
5
rating by Pat Schwerdt
"Colin helped me yesterday when I was at the DMV and I neded to show proof of insurance. I had an expired card in my wallet and Colin was able to send me a picture of my recent one which enable me to go ahead with my road test. He was quic and efficient. Thanks to Colin. Because of him I didn't have to cancel my appointment."
We responded:
"Pat, thank you for taking the time to leave us a review! I'm happy to hear that Colin was able to assist you quickly at the DMV and help you proceed with your road test. We always aim to provide efficient service when you need it most. Feel free to reach out if you need anything else!"
Pat Schwerdt
August 7, 2026
5
out of
5
rating by Pat Schwerdt
"Colin helped me yesterday when I was at the DMV and I neded to show proof of insurance. I had an expired card in my wallet and Colin was able to send me a picture of my recent one which enable me to go ahead with my road test. He was quic and efficient. Thanks to Colin. Because of him I didn't have to cancel my appointment."
We responded:
"Pat, thank you for taking the time to leave us a review! I'm happy to hear that Colin was able to assist you quickly at the DMV and help you proceed with your road test. We always aim to provide efficient service when you need it most. Feel free to reach out if you need anything else!"
Anthony Woodson
August 6, 2026
5
out of
5
rating by Anthony Woodson
"Michelle Twitchell and her team are EXCELLENT!! Ms. Kat is the very reason why myself and family are State Farm Clients!"
We responded:
"Thank you, Anthony! I'm so happy to hear about your positive experience with Melanie and Inez. Their dedication to providing exceptional service is truly appreciated, and I'm glad they could assist you when you needed it most. We’re grateful to have you and your family as part of our State Farm community! Let us know if there's anything else we can do for you."
Zoya Shevchenko
August 4, 2026
5
out of
5
rating by Zoya Shevchenko
"Every agent I speak with is incredibly friendly and helpful!!!"
We responded:
"Zoya, thank you for taking the time to leave us a review! I'm happy to hear that our team has been friendly and helpful during your interactions. We strive to make every experience a positive one. Feel free to reach out if you need anything else!"
Sarah Lackley
July 31, 2026
5
out of
5
rating by Sarah Lackley
"I had an amazing experience working with Colin on finding the right insurance for my family. His customer service has been top tier! We recommend working with Colin!"
We responded:
"Thank you, Sarah! I'm glad to hear that Colin provided such excellent service in helping you find the right insurance for your family. We appreciate your recommendation and are here if you need anything else!"
Charles Horton
July 31, 2026
5
out of
5
rating by Charles Horton
"I spoke with Colin about some insurance needs. He was very knowledgeable and informative, with great demeanor. Strongly considering switching over just based on this."
We responded:
"Charles, thank you for taking the time to leave us a review! I'm glad to hear that Colin was able to assist you with your insurance needs and provide helpful information. We appreciate your consideration and would be happy to welcome you to our office. Feel free to reach out if you need anything else!"
Kathy Smith
July 30, 2026
5
out of
5
rating by Kathy Smith
"Colin has always been great to work with! He is pleasant, welcoming, and very knowable. I had to call in to ask some questions about my policy and he answered all my questions without missing a beat!"
We responded:
"Thank you, Kathy! I'm happy to hear that Colin provided you with such a welcoming and knowledgeable experience. It's great to know he was able to answer all your questions so efficiently. We're always here to help if anything else comes up!"
Veronica
July 30, 2026
5
out of
5
rating by Veronica
"Colin was so helpful and was very cheerful! He answered all my questions without rushing me and I felt as if he actually cared about my questions! Great customer service!!"
We responded:
"Veronica, thank you for taking the time to leave us a review! I'm happy to hear that Colin provided you with such attentive and cheerful service. We always aim to make sure our customers feel valued and heard. We're always happy to help if anything comes up."
Paige Boyke
July 30, 2026
5
out of
5
rating by Paige Boyke
"Sherrill was awesome! I brought her my declarations page for my current insurance and in less than an hour she was able to get me entered in their system and I'm walking out with the same coverage at $120 cheaper per month! I can't believe she was able to save me so much money. I was even able to add a life insurance policy since I was saving so much. I really appreciate Sherrill saving me for my monthly bill and also helping me be prepared for the future. Sometimes it's hard to understand the insurance terminology but she really made it easy and stress free. I'd recommend working with her to anyone but especially anyone who is new to getting their life together and needing beginner help! Thank you Sherrill for your patience & most importantly your SAVINGS!"
We responded:
"Thank you, Paige, for sharing your experience! I'm so glad to hear that Sherrill was able to help you save money and make the process easy and stress-free. It's great that you could add a life insurance policy too. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
Diana D.H.
July 30, 2026
5
out of
5
rating by Diana D.H.
"I just want to take time to thank Colin for assisting me with my questions regarding life insurance. I want my grandbabies to be taken care of and Colin was more than helpful!"
We responded:
"Diana, thank you for taking the time to leave us a review! I'm really glad Colin was able to assist you with your life insurance questions and help ensure your grandbabies are taken care of. We're here to help with anything else you might need!"
Jahid Emon
July 24, 2026
5
out of
5
rating by Jahid Emon
"Maria was very patient and took the time to understand my needs. She listened carefully to my requirements and helped me find the most suitable package. I really appreciated her professionalism and excellent customer service."
We responded:
"Jahid, thank you for taking the time to leave us a review! I'm glad to hear that Maria was able to assist you with such care and professionalism. It's important to us that you find the right coverage for your needs. We're always here to help if anything comes up!"
S Pa
July 24, 2026
5
out of
5
rating by S Pa
"Thanks, Kat, for all your help/advice for my Auto Insurance and for the great customer service!!!"
We responded:
"Thank you, S Pa! I'm glad to hear that Kat provided you with helpful advice and great customer service for your auto insurance. We appreciate your feedback and are here if you need anything else!"
Ryan
July 23, 2026
5
out of
5
rating by Ryan
"Great experience and service. Definitely helped me move from a situation were I could save more and got more benefits from it."
We responded:
"Ryan, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience and found our service helpful. It's wonderful that we could assist you in finding more benefits and savings. We're always here if you need anything else!"
Claire Lomax
July 23, 2026
5
out of
5
rating by Claire Lomax
"Spoke to Blair to get all my insurance set and figured out. He was great to talk to, very friendly!"
We responded:
"Claire, thank you for taking the time to leave us a review! I'm glad to hear Blair was able to assist you with your insurance needs and that you found him friendly. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Solanke Olabosipo
July 20, 2026
5
out of
5
rating by Solanke Olabosipo
"Blair Addressed all our needs and concern, looked for all possible means to help us save it was a no brainer than to go with State Farm. Thanks to the team."
We responded:
"Solanke, thank you for taking the time to leave us a review! I'm happy to hear that Blair was able to address your needs and find ways to help you. We're grateful to have you with us. Let us know if we can help with anything else!"
Lucero Ferreyra
July 11, 2026
5
out of
5
rating by Lucero Ferreyra
"Un servicio excelente"
We responded:
"¡Gracias por tu reseña, Lucero! Me alegra saber que estás satisfecha con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Steve Gordon
July 10, 2026
5
out of
5
rating by Steve Gordon
"Very friendly and went over everything being a new customer thoroughly. Asked me if I ever need anything to reach out. Excellent customer service."
We responded:
"Thank you, Steve! I'm happy to hear that you felt welcomed and well-informed as a new customer. Providing excellent customer service is important to us, and we're glad you had a positive experience. Feel free to reach out if you need anything else!"
Lulu Lava
July 8, 2026
5
out of
5
rating by Lulu Lava
"Great customer service, very attentive and helpful with all my questions and concerns. Jackie Stiles was great!!"
Stephanie Zito
July 7, 2026
5
out of
5
rating by Stephanie Zito
"Dealing with this State Farm team-specifically Caesar and Kat Kovarik has made dealing with my insurance issues/questions a lot easier than past reps! I appreciate you team!"
Maris Pope
July 7, 2026
5
out of
5
rating by Maris Pope
"I’m so pleased with the help I received from Nicoli today. He took complete care of my concern. He really had my back. Thanks State Farm."
We responded:
"Maris, thank you for sharing your experience! I'm glad Blair could assist you in getting set up smoothly and efficiently. It's wonderful to know you feel positive about joining State Farm. If you have any questions or need further assistance, our office is here to help.
- Michelle Twitchell - State Farm Insurance Agent, Bartlett, IL"