State Farm® Insurance Agent Michelle Twitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crissie J
July 3, 2026
5
out of
5
rating by Crissie J
"Sherrill was knowledgeable, professional, and wonderful to work with. What I love most was that she wasn't pushy at all! She gave me options for an expiring life policy, sent the information, but didn't follow-up incessantly. I reached back out to her when I was ready, in a timely manner, and she quickly got it all put together for me to finalize and sign. What a refreshing experience!!"
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Alex Stone
July 2, 2026
5
out of
5
rating by Alex Stone
"Spoke with Kat today she was very helpful and efficient with setting up my policy I had a great experience"
We responded:
"Thank you, Alex! I'm glad to hear that Kat was able to assist you efficiently and make setting up your policy a great experience. We appreciate your feedback and are here if you need anything else!"
Nina Crespo
July 1, 2026
5
out of
5
rating by Nina Crespo
"Sherrill, you have gone over and beyond. Your expertise is amazing. Thank you for making us feel at home with all of our concerns! You ROCK!"
margarita Patmore
June 29, 2026
5
out of
5
rating by margarita Patmore
"Ashley was absolutely wonderful! Very knowledgeable, patient and helpful! Thank you, Ashley for helping me figure out what my home insurance covers!"
Brian Mattura
June 29, 2026
5
out of
5
rating by Brian Mattura
"Sherrill was so helpful and knowledgeable about State Farm’s processes , I recommend her to anyone looking to use State Farm’s investment services."
Mike O'Brien
June 29, 2026
5
out of
5
rating by Mike O'Brien
"Have been with Michelle Twitchell's office for nearly a decade and have had nothing both positive experiences. Most recently I called their office and spoke with Sherrill who was able to add insurance for a new automobile to our policy within just a few minutes. She was pleasant and articulate and I couldn't have asked for a better experience!"
Dawn Menendez
June 29, 2026
5
out of
5
rating by Dawn Menendez
"Kat,was wonderful to work with."
We responded:
"Dawn, thank you for taking the time to leave us a review! I'm glad to hear that Kat was wonderful to work with. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
Anil Patel
June 29, 2026
5
out of
5
rating by Anil Patel
"Good"
We responded:
"Anil, thank you for the 5 stars! I'm glad to know you had a positive experience with our office. Let us know if we can help with anything else!"
Gosia Kochanski
June 25, 2026
5
out of
5
rating by Gosia Kochanski
"Jackie provides the kind of customer service i love: quick, efficient, very friendly and informative. She managed to provide what i needed in less than 6 minutes! it was a pleasure to talk to her and it is been great to work with this agency!"
We responded:
"Gosia, thank you for taking the time to leave us a review! I'm happy to hear that Jackie provided you with quick and friendly service. It's great to know she was able to assist you efficiently. We're glad to have you with us. Let us know if we can help with anything else!"
Nona Lindsey
June 24, 2026
5
out of
5
rating by Nona Lindsey
"Agent Cesar was great and knowledgeable of what life insurance will be beneficial for me and my children and grandchildren. Thank you"
We responded:
"Nona, thank you for taking the time to leave us a review! I'm happy to hear that Cesar was able to provide you with the information you needed about life insurance for your family. We appreciate your trust in us. Feel free to reach out if you need anything else!"
Angela Spilotro
June 24, 2026
5
out of
5
rating by Angela Spilotro
"Nickoli and Jackie have Excellent Customer Service 😊😊😊😊"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm happy to hear that Nickoli and Jackie provided you with excellent customer service. We’re grateful to have them on our team. Feel free to reach out if you need anything else!"
Marjorie Edwards
June 23, 2026
5
out of
5
rating by Marjorie Edwards
"Very helpful and friendly, great service."
We responded:
"Thank you for the five-star review, Marjorie! We appreciate you!"
Brian Nichols
June 23, 2026
1
out of
5
rating by Brian Nichols
"They are nothing but money collectors . Had a fire no calls .questions were not answered"
We responded:
"Thank you for your feedback, Brian. I'm sorry to hear about your experience and the lack of communication during such a difficult time. Please reach out to our office directly so we can address your concerns and assist you further."
Koshina Almon
June 22, 2026
5
out of
5
rating by Koshina Almon
"Im so glad I called Statefarm back. They gave me a great quote on renters, auto, and life insurance. Thank you so much Karry Tadros and team. I went through a lot with previous smaller insurance companies. Carry you're awesome."
We responded:
"Koshina, thank you for taking the time to leave us a review! I'm happy to hear that you received a great quote on your renters, auto, and life insurance. It's wonderful to know that Karry and the team could assist you after your experiences with other companies. We're always here if you need anything else!"
Lisa Strumberger
June 19, 2026
5
out of
5
rating by Lisa Strumberger
"5+ stars for Colin Nolan! Efficient, responsive, kind and professional! An absolute joy to work with!"
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm happy to hear that Colin provided you with such efficient and professional service. It's great to know he made your experience a joy. We're always here if you need anything else!"
Mario Morales
June 18, 2026
5
out of
5
rating by Mario Morales
"Muy amble"
We responded:
"Thanks Mario ! I’m so glad you are happy !!"
Amanda Birtell
June 18, 2026
5
out of
5
rating by Amanda Birtell
"Nickoli was so helpful today. He did everything he could to try to save me money on my car insurance premiums. He was easy to talk to and very professional. Highly recommend!"
We responded:
"Amanda, thank you for taking the time to leave us a review! I'm happy to hear that Nickoli was able to assist you with your car insurance and make the process smooth and professional. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Mikey Sandoval
June 17, 2026
5
out of
5
rating by Mikey Sandoval
"Just spoke with Blair! Great statesfarm salesman/employee. Got me a great quote and price on auto and home insurance. Way less then my previous insurance company. Safe to say im sticking with state farm from now on"
We responded:
"Mikey, thank you for taking the time to leave us a review! I'm happy to hear that Blair was able to help you find a great quote for your auto and home insurance. It's wonderful to know you're satisfied with the switch to State Farm. We're glad to have you with us! Feel free to reach out if you need anything else."
Roberto Martinez
June 16, 2026
5
out of
5
rating by Roberto Martinez
"I was very satisfied with Cesar’s help with my life,car,home insurance. He was very patient and answered all my questions with great detail. His attentiveness and thorough review of all my policies gives me peace of mind knowing my family is well taken care of."
We responded:
"Roberto, thank you for taking the time to leave us a review! I'm happy to hear that Cesar was able to assist you with your life, car, and home insurance needs. It's great to know that his patience and detailed explanations provided you with peace of mind. We're here to help, so feel free to reach out if you need anything else!"
MLB SYS
June 12, 2026
5
out of
5
rating by MLB SYS
"Update 6/10/2026 - Nickoli provided prompt and courteous service.
2025: I am quite pleased with the overall service that this State Farm agency offers. Special thanks to Inez and Colin for their time, knowledge, and responsiveness. Colin was very courteous."
We responded:
"Thank you for the amazing review. Karen is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Krystal Reynolds
June 12, 2026
5
out of
5
rating by Krystal Reynolds
"Worked with Nick on transferring insurance. He was patient and did a phenomenal job in explaining in detail the difference in coverage. Thanks Nick!"
Darnell Marshall
June 11, 2026
5
out of
5
rating by Darnell Marshall
"Extremely patient and very informative."
We responded:
"Darnell, thank you for taking the time to leave us a review! I'm happy to hear that you found our service patient and informative. We strive to make sure everyone feels well-informed about their insurance options. Let us know if we can help with anything else!"
Talia G
June 9, 2026
5
out of
5
rating by Talia G
"I talked on the phone with Cesar and he was extremely polite and friendly! He explained things well and overall gave great customer service! The new insurance deal I’ve been given is a much better deal than my last! Would highly recommend."
We responded:
"Talia, thank you for taking the time to leave us a review! I'm happy to hear that Cesar provided you with excellent service and that you're pleased with your new insurance deal. We appreciate your recommendation and are here if you need anything else!"
Jacob Feece
June 8, 2026
5
out of
5
rating by Jacob Feece
"Blair from Michelle's team was amazing in helping getting home owner's insurance lined up for our first home, can't recommend this team enough!"
We responded:
"Jacob, thank you for taking the time to leave us a review! I'm really happy to hear that Blair was able to assist you with setting up your homeowner's insurance for your first home. We appreciate your kind words and recommendation. Feel free to reach out if you need anything else!"
Stephanie Ortiz
June 5, 2026
5
out of
5
rating by Stephanie Ortiz
"I am very pleased with the service I receive from Michelle Twichell’s office. Lisa at the office is fast and personable. I have been a statefarm member for over 20 years and I will continue to do my business with Statefarm. I also appreciate Colin’s assistance and at the office. He is personable and polite."
We responded:
"Stephanie, thank you! We love seeing reviews like this. Lisa always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."