
State Farm® Insurance Agent Michelle Twitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen Whyte
August 15, 2025
"Michelle Twitchell State Farm office is not only very knowledgeable but is very friendly. Jackie is very friendly and was very helpful with what I needed. I highly recommend this agency to any looking for insurance."
"Stephen, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Heather cares a lot about our customers."
Bilbo
August 14, 2025
"Great service. Quick response!"
Colleen Gaynor
August 14, 2025
"I needed to get my life insurance beneficiaries updated and Inez Macias at the State Farm Bartlett office was very helpful. She was so pleasant to talk with and her assistance was invaluable! She made the process super easy and painless :-)"
"Thanks, Colleen! We are so happy to hear that you had a great experience getting a quote with our agency. Please let us know if you ever need anything!"
Dawn Peltier
August 13, 2025
"Very happy with the whole process of switching insurance over. Replied quickly and had all answers right away. Took 10 minutes to get set up with new coverage and now I'm saving 700+ for better coverage than what I had prior"
"Welcome to our agency Dawn ! Thank you for the positive review !! "
Shanne Laux
August 13, 2025
"Great customer service with good rates!"
Adolfo
August 12, 2025
"Great professional agents Great prompt service, would definitely recommend to friends and family"
"Thank you, Adolfo, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies!"
Wayne Windisch
August 12, 2025
"Colin had the answer to my questions and was polite and informative. Michelle's agency is 1st class."
David Shaoul
August 12, 2025
"Nice people that help you take care of business fast!!"
Asma Khan
August 12, 2025
"Great working with her office. Professional and thorough!"
Beth Grubidt
August 8, 2025
"Thank you to Colin for excellant customer service with our renters insurance .He was so helpful and knowledgeable, and very polite .we have had our car insurance with them for years and very happy"
Jean Jalcovik
August 6, 2025
"Steve did a great job!"
"Thanks Jean !! I’m happy you are happy !"
Noreen Mcneela
August 5, 2025
"Every time I call there I get amazing service. Been with this office for over 30 years."
"Thank you Noreen !! I hope you are doing great ! Stop in and see us some time . "
Florin Matei
July 30, 2025
"Inez Martinez very professional representative for State Farm branch! Very happy doing business with it"
"I'm glad to hear that Inez provided you with excellent service, Florin! We truly appreciate your feedback and are grateful to have Mark as part of our team. If you have any questions or need further assistance, feel free to reach out to our office."
Calvester Torrence
July 30, 2025
"INEZ AND COLIN ARE GREAT AT WHAT THE DO. Every Question i have is always answered anytime i call them. They over deliver anytime i call. Highly Recommended 5 stars"
"Thank you so much !! They are a great team and always here to help !!"
Jessica
July 30, 2025
"I had the pleasure of speaking with Colin about a payment concern. Colin was able to answer my question, provide extra information, and get things resolved. Although I was stuttering and confused, he was patient with me all the way through. Thanks Colin!"
"Jessica , Thanks for letting us know how happy you are . He had the gift of simplifying the complicated . Take care "
Cassie Cannataro
July 30, 2025
"The 5 stars is for James, he has taken the time to explain and assist in many areas, but especially in clearing up confusion with the billing process. I genuinely appreciate his help and would recommend him to anyone."
"Thanks so much Cassie !!"
Freda Vargas
July 29, 2025
"On the phone with the agent Colin, he was great very polite, friendly warm, welcoming reassuring getting the job done conversation. I really appreciate him. There should be more like him. Thank you State Farm for hiring the Best."
"Thank you Freda !!! "
the Obscene Unicorn
July 25, 2025
"awesome service."
"Thanks so much for the 5 Stars !’"
Charles Horton
July 24, 2025
"I was really happy to find an agency with people that listen and care about your needs! Colin was awesome to work with and made everything simple!"
"Thanks Charles ! We do care ! We truly try to do everything we can yo help . "
Becky Flad
July 22, 2025
"Prompt service! Very happy with the customer service!"
"I really appreciate your feedback Becky ! Let us know if we can help in any other way !"
Ok Sana
July 22, 2025
""Inez did a great job, she very help me with any questions! She has answers in all questions. Thank you again for such quick service!""
"We are so glad you are happy ‘. Thank you for the review !"
Pocketvisionmedia
July 22, 2025
"Blair was very knowledgeable and answered all of my questions with professionalism while providing an overall positive experience."
"Thanks so much for your comments regarding our team ! We really try to individualize everyone’s coverages to meet their individual needs . "
Audrey Burgh
July 22, 2025
"Purchased a new vehicle, Melanie Walchil took care of it right away! Appreciated the very quick response time."
"Thanks Audrey !! Enjoy your new car !"
Anaïs Mayer
July 21, 2025
"First-time homeowners here! We were referred to Michelle’s office by a coworker and ended up working with Steve—so glad we did. He provided a quick quote, was super clear throughout the process, and made everything easy to understand. We’re now happy State Farm customers and excited to continue working with Steve and the team!"
"Congrats on your new home !! That is exciting !! Please let us know if we can help with anything else !"
Francis
July 16, 2025
"Michelle was very helpful with all the information I needed since transferring states can be confusing. She got everything i needed quickly and that was much appreciated"
"Welcome to Illinois !! So glad we could help !"